Category Archives: unified communications

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5 Communication Issues That Can Be Avoided with Hosted VoIP

5 Communication Issues That Can Be Avoided with Hosted VoIP
Communication is a necessity within any company, and the only way to achieve the best results and grow as a business is by ensuring a streamlined communication option. By combining some of the best communication technologies on the market (e.g., hosted VoIP), you can increase your company's overall productivity and enrich the image of your brand…
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4 Things Customers Consider When Choosing a SIP Provider

4 Things Customers Consider When Choosing a SIP Provider
Business growth and client retention rely on a company's ability to cater to the needs and desires of their targeted clientele base. There are several core qualities that end users seek when choosing a SIP provider. In order to enhance customer satisfaction and thrive as a company, it's essential to integrate these desired practices and…
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VoIP and Unified Communications Drive New Growth in Voice

VoIP and Unified Communications Drive New Growth in Voice
Wireless voice revenue may be in decline but the opportunity in fixed-line voice is growing. According to Infonetics Research, the global business and residential VoIP services market grew 8% in 2013 from 2012, to $68 billion. The research firm notes that sales of hosted PBX and unified communication (UC) services rose 13% in 2013 over…
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Getting Smart About SIP Trunking

Getting Smart About SIP Trunking
Here are five questions your customers need to answer before implementing SIP trunking: What are your capacity requirements (simultaneous calls)? Knowing this is an important factor in determining IP or broadband requirements and TCO. Will your current connectivity suffice, or do you need more? Following up on question 1, how much bandwidth do they currently use? It’s common to prioritize…
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