News

VoIP and Unified Communications Drive New Growth in Voice

VoIP and Unified Communications Drive New Growth in Voice
Wireless voice revenue may be in decline but the opportunity in fixed-line voice is growing. According to Infonetics Research, the global business and residential VoIP services market grew 8% in 2013 from 2012, to $68 billion. The research firm notes that sales of hosted PBX and unified communication (UC) services rose 13% in 2013 over…
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Getting Smart About SIP Trunking

Getting Smart About SIP Trunking
Here are five questions your customers need to answer before implementing SIP trunking: What are your capacity requirements (simultaneous calls)? Knowing this is an important factor in determining IP or broadband requirements and TCO. Will your current connectivity suffice, or do you need more? Following up on question 1, how much bandwidth do they currently use? It’s common to prioritize…
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Hosted VoIP Fuels Mobility That Helps SMBs Grow

Hosted VoIP Fuels Mobility That Helps SMBs Grow
Small and medium-sized companies make up an overwhelming percentage of the businesses in the United States; taken together, they are a force to be reckoned with. However, as solo entities, they are on a million little islands, battling on many fronts in order to thrive. Almost universally, they spend their days seeking any kind of…
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Helping Customers Develop Unified Communications Strategy

Helping Customers Develop Unified Communications Strategy
As an Interconnect or Managed Service Provider, you’re out there selling Unified Communications to your customers. It’s likely that they are able to quickly grasp the concept and envision how it can make a positive impact on their business. However, moving to Unified Communications seems like a really big deal – a disruption that could…
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