Tag Archives: unified communications

4 Things Customers Consider When Choosing a SIP Provider

Business growth and client retention rely on a company's ability to cater to the needs and desires of their targeted clientele base. There are several core qualities that end users seek when choosing a SIP provider. In order to enhance customer satisfaction and thrive as a company, it's essential to integrate these desired practices and…
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VoIP and Unified Communications Drive New Growth in Voice

Wireless voice revenue may be in decline but the opportunity in fixed-line voice is growing. According to Infonetics Research, the global business and residential VoIP services market grew 8% in 2013 from 2012, to $68 billion. The research firm notes that sales of hosted PBX and unified communication (UC) services rose 13% in 2013 over…
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Look around. Everyone has a smartphone, a tablet or a laptop. Or all three. The ubiquity of mobile computing and communications is only growing; estimates are that 80 percent of Internet access will be mobile by 2015. And this phenomenon is not restricted to personal use; businesses – your customers – are embracing mobile technology…
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