Charles graduated from Rowan University with a Bachelor of Science in Computer Science with Specialization in Artificial Intelligence and Information Technology. Charles also holds several Microsoft Certifications including a MCSA, 3 MCITP, and a MCP. He is currently enrolled at Rowan University, where he is working toward a Master of Science degree.
Charles’s career in technology began at Mannington Mills, Inc., where he worked in the Capital Deployment Team on large projects, including a new process for tile floors. Charles later worked as a Project Manager and Director of Technology in a small engineering firm, Site Engineering Services, where he oversaw many projects and maintained the company’s infrastructure.
When the housing market crashed in 2007, Charles founded his own small technology company, cBell Technology Services, where he learned the ins and outs of small business. Charles was able to successfully help many local small businesses with their technology problems, and he also started developing web sites and custom web applications for those businesses.
While operating cBell Tech, Charles was offered an opportunity to work with the global non-profit organization, Destination Imagination, Inc. (DI), headquartered in Glassboro, N.J. While at DI, Charles was integral in improving many internal and external processes. In 2010, Charles was a key figure in the organization’s build-out of a new 10,000-square-foot headquarters in Cherry Hill, N.J., including the design and implementation of a new network structure including a VoIP phone system. From 2009 through 2013, Charles led the technology group for DI onsite at Global Finals, an annual event in Knoxville, TN, that brings an average of 15,000 students and supporters together from around the world. Under his direction, DI and the University of Tennessee were recognized by FEMA for the development of an Emergency Management System to broadcast emergency information to Global Finals visitors and direct them to safety. Charles also led the charge to automate the Global Finals registration system from a fax-and-mail system to an online, database-driven system, which has saved DI an average of $20,000 annually.
In 2012, Charles enjoyed the once-in-a-lifetime opportunity to work with NASA. DI was one of six applicants chosen for a NASA downlink, which allowed local children to interview astronauts aboard the International Space Station. “I felt like I was 12 years old again,” Charles said of his chance to coordinate the event with Johnson Space Center.
In late 2012, Charles became Destination Imagination’s Director of Operations. He focused on achieving bottom-line results while managing day-to-day operations, staffing, sales, marketing, customer service, creative, information technology, purchasing, and budget. In September 2013, Charles left Destination Imagination to form CEQUIX Technology Solutions and use his experience and vision to help other businesses achieve their technology goals.